Terri Horton

CEO/Founder - FuturePath, LLC

Terri Horton

CEO/Founder - FuturePath, LLC

Biography

Dr. Terri Horton, founder of FuturePath, is a workforce futurist and artificial intelligence business strategist. She holds a doctorate in Education from USC, micro-credentials in AI business strategy from MIT and Data Analytics from Cornell, holds several HR credentials and is a lecturer in the University of California system.

The Future of Work: Why Digital Literacy & AI Fluency Is An Imperative For Everyone

“Most organizations use some form of AI, gamification or VR in the candidate selection process for entry and intermediate level positions to save time and cost of hire. This new form of recruiting will negatively impact the functionally illiterate and those lacking the new digital skills required to apply, interview and compete for the jobs of the future.”

“Most organizations use some form of AI, gamification or VR in the candidate selection process for entry and intermediate level positions to save time and cost of hire. This new form of recruiting will negatively impact the employment outcomes of the functionally illiterate and those that lack the new digital and platform skills required to apply, interview and compete for the jobs of the future. As the future of work continues to unfold, it is predicted that between 2020-2025, organizations will increase the use of artificial intelligence recruitment systems by 60%, to compete for the best talent, increase the size of talent pools, reduce time spent recruiting for lower level roles and significantly reduce the cost of each hire. The challenge for the functionally illiterate and those that lack new digital skills is that in the future of work, they can be excluded from consideration for the very same jobs that they perform today, as opportunities to simply complete an online application and interview face-to-face diminish. For example, organizations like Marriott, Walmart and AT &T use AI video interviews, gamification and virtual reality to recruit and select everything from cooks to stock clerks to customer service representatives. However, research suggests that most job candidates are not prepared to engage with AI interview platforms that use biometric and psychometric analysis to assess candidates, video games that predict future job performance or virtual reality systems that simulate the work environment and related tasks. In this presentation, learn how AI has
transformed the recruitment and selection process, learn about tools and strategies for providing access, learning and skill development that can change the lives of the most vulnerable in the future of work.”

Changing Lives in the Future of Work through Digital Literacy and AI Fluency

As the future of work continues to take shape, both digital literacy and AI fluency reign supreme among the skill requirements of employers. Between 2020-2030, as work is transformed by digital disruption and innovation, those lacking fundamental digital and basic AI fluency skills can become casualties of the future of work.

As the future of work continues to take shape, digital, analytic and AI literacy reign supreme among the skill requirements of employers. Between 2020-2030, as work is transformed by digital disruption and innovation, those lacking fundamental digital, analytic and basic AI fluency skills will become casualties of the future of work. A recent study conducted by Price Waterhouse Cooper, revealed that in the future of work, human talent will work alongside artificial intelligence, machine learning and other futuristic technologies that make business processes more efficient, accurate and less costly. Therefore, the demand for digital fluency and knowledge of how artificial intelligence is used to solve business problems ranging from operational efficiency to customer experience, impacts all levels of an organization from the warehouse to the executive suite and all functional areas and roles in between. However, according to a recent report by McKinsey Global Institute, 75% of business executives believe their workforce, including functional leaders, lack the complex skills, digital acumen and artificial intelligence fluency to succeed in Industry 4.0. While the overarching narrative around the future of work, artificial intelligence and automation is centered primarily on the elimination of jobs, the deeper issue is rooted in how jobs will be reimagined in Industry 4.0. As the result of digital transformation, most jobs will be reimagined with new digital and analytic skill components while algorithms assess performance and engagement. In this presentation, learn how the future of work and digital transformation is shifting skill requirements and how digital, analytic and AI fluency skills can improve the lives of workers and position them to thrive in the future of work.

All sessions by Terri Horton

Tech for Good: Future of Learning’ Keynote Presentation

05 Apr 2020
12:40 - 12:55
Nelson Mandela Theatre, Saïd Business School

Changing Lives in the Future of Work through Digital Literacy and AI Fluency

07 Apr 2020
10:00 - 10:15
EXAMINATION SCHOOL - ROOM 01